Shipping Policy
Shipping Policy
Greetings from Printority! We're delighted to inform you that orders above Rs.899 qualify for complimentary shipping within India. For orders below this amount, shipping charges start from 85₹.
Our standard dispatch timeframe typically is typically between 3-6 working days, resulting in an estimated delivery period of 4-18 days. Please bear in mind that unforeseen circumstances, such as strikes, rains may impact these timelines, potentially causing delays in both order processing and shipping.
Once your order is on its way, you'll receive a tracking link in your inbox. Kindly allow up to 24 hours for the tracking link to accurately reflect the status of your shipment.
Should there be any accessibility issues with your delivery address, there may be slight delays beyond our initial estimates. In such cases, we may reach out to you via the provided email address or phone number to confirm the delivery details.
Rest assured, we partner exclusively with reputable courier services like Delhivery to ensure the safe and timely delivery of your order. While Printority strives to uphold our estimated delivery times, please understand that delays caused by courier companies or external factors beyond our control may occasionally occur. Nonetheless, we remain committed to fulfilling your order promptly and efficiently, as stated in your order confirmation.
In cases of an unsuccessful delivery followed by an RTO initiation, after 3 attempts at contacting the customer the following process will be followed:
- If you'd like us to ship the order again, we may levy a repeat shipping charge.
- If you'd like to cancel the order, we will initiate a refund minus the shipping costs once we receive the product in its original condition.
POD Disputes
If you have not received an order that shows delivered on the date of delivery, you can inform us of the error within 72 hours of delivery. Beyond that we are unable to raise a dispute with our shipping partners and hence will not be able to take your query forward.